Privacy Policy - Free Audio Transcription Service

Information We Collect for Audio Transcription Services

To provide our free AI-powered audio transcription and speech-to-text conversion services, we collect the following types of information:

Audio Files and Content Data

• Audio files you upload for transcription (MP3, WAV, M4A, OGG, etc.)
• Video files for audio extraction and subtitle generation
• File metadata including duration, format, and quality for optimal processing
• Transcription preferences such as language selection from our 120+ supported languages

Technical and Analytics Data

• Usage analytics to improve our AI transcription accuracy and service quality
• Device and browser information for compatibility and optimization
• IP address and location data for security and service delivery
• Performance metrics to enhance our speech recognition technology

How We Use Your Information in Our Free Transcription Service

We use your information exclusively to provide and enhance our free AI-powered audio transcription services:

Core Transcription Services

• Audio-to-text conversion using advanced AI speech recognition technology
• Multi-language transcription supporting 120+ languages and dialects
• Subtitle generation for YouTube videos, social media content, and accessibility
• Speaker identification and timestamp generation for professional transcripts
• Format conversion to DOCX, XLSX, SRT, TXT, and other popular formats

Service Improvement and AI Enhancement

• Machine learning optimization to improve transcription accuracy
• Language model training for better recognition of accents and dialects
• Quality assurance and error reduction in speech-to-text processing
• Performance analytics to optimize processing speed and reliability

User Support and Communication

• Technical support for transcription issues and service questions
• Service updates about new features and improvements
• Account management and preference settings
• Security notifications to protect your account and data

Enterprise-Grade Data Security for Free Users

Despite being a free service, we implement enterprise-grade security measures to protect your audio files and transcription data:

File Encryption and Secure Processing

• End-to-end encryption for all audio file uploads and downloads
• AES-256 encryption for files stored during processing
• Secure HTTPS connections for all data transmission
• Encrypted transcription processing in secure cloud environments

Access Control and Monitoring

• Restricted access to your files - only authorized AI processing systems
• Audit logging of all file access and processing activities
• No human access to your audio content during transcription
• Automated security monitoring for unauthorized access attempts

Infrastructure Security

• SOC 2 compliant cloud infrastructure for all processing
• Regular security audits and penetration testing
• DDoS protection and advanced threat detection
• Redundant backups and disaster recovery systems

Automatic Data Retention and Deletion Policy

We prioritize your privacy with automatic data deletion and minimal retention policies:

Audio File Deletion

• Automatic deletion of audio files within 24 hours of transcription completion
• Immediate removal from active processing systems after transcription
• Secure deletion from all backup systems within 48 hours
• No long-term storage of your original audio content

Transcription Processing

• Instant download - transcripts available immediately after processing
• No cloud storage - transcripts not saved on our servers after delivery
• Zero data retention - no transcription data kept beyond processing time
• No data sharing with third parties for any purpose

Analytics and Usage Data

• Anonymized analytics retained for service improvement only
• No personal identification in retained usage statistics
• Aggregated data used solely for AI model enhancement
• Regular data purging of outdated analytics information

Your Privacy Rights and Data Control

As a user of our free transcription service, you have comprehensive rights over your data:

Service Transparency

• No personal data collected - we don't store any user information
• Processing transparency - understand how your audio is transcribed
• Open source approach - clear documentation of our privacy practices
• Security transparency - detailed information about file protection

Service Control and Preferences

• Language selection - choose from 120+ supported languages
• Format preferences - select output format (DOCX, SRT, TXT, XLSX)
• Processing options - adjust transcription settings per upload
• No tracking cookies - essential cookies only for service functionality

Data Export and Control

• Immediate download - get your transcription results instantly
• Multiple format export - download in DOCX, XLSX, SRT, TXT formats
• No data retention - files automatically deleted after processing
• Complete privacy - no personal data stored or shared

GDPR Compliance and International Privacy Standards

Our free audio transcription service complies with international privacy regulations including:

• GDPR (General Data Protection Regulation) for European Union users
• CCPA (California Consumer Privacy Act) for California residents
• PIPEDA for Canadian users of our transcription service
• Privacy Act 1988 for Australian audio transcription users

We regularly update our privacy practices to meet evolving international standards for data protection in AI-powered services and speech recognition technology.

Cookie Policy for Audio Transcription Service

We use essential cookies to provide our free transcription service effectively:

• Functional cookies - maintain your transcription preferences and settings
• Security cookies - protect your account and uploaded audio files
• Performance cookies - optimize transcription processing speed
• Analytics cookies - improve our AI accuracy and user experience

You can manage cookie preferences in your browser settings. Disabling essential cookies may affect the functionality of our speech-to-text conversion service.